Ron Burley: On Your Side
By: Ron Burley | Source: AARP.org | February 12, 2008
Have you lost money in a bad consumer experience? AARP.org and AARP The Magazine seek readers who have been scammed, ripped off, or otherwise duped by a company. Whatever the case, On Your Side columnist Ron Burley wants to help you get your money back. E-mail Ron about your experience.
Read more of Ron Burley's recent On Your Side columns.
Airlines
Banks & Financial Institutions
- Misplaced Plastic
- The Pain Is in the Fine Print
- Overcharged for Overdrafts
- No-Account Accountants
- Lost Check, Lost Faith
- Bank Holdup
Business Ventures
Consumer Help
- How's Your HOA Treating You?
- Dressing-Room Debate
- Getting It All on Tape
- The Customer's Not Always Right
- Phone Smarts: How to Reach Problem Solvers
- Shopping Smarter in 2009
- Many Happy Returns
- Gift-Giving Gotchas
- Know When to Quit
- How to Negotiate a Cheaper Price on Anything
- 7 Things You Should Always Say to Customer Service
- 7 Things NOT to Say to Customer Service
- Consumer Guide: Fighting Back
Insurance
Retail Purchases
- The Scam Stops Here
- The Gold Is in the Mail
- A Shaggy Rug Story
- Costly Coupons
- Tangled Web 2.0
- Shining Us On
- Comfort After a Storm
- Crack in the System (Watch video)
- Dead on Delivery (Watch video)
- Call That a Leg Up?
- Unfit Internet Sale
- Out Big Bucks and a Bed
Telephones
Ron Burley is the author of Unscrewed: The Consumer’s Guide to Getting What You Paid For (Ten Speed Press, 2006).


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