How to Avoid Résumé Writing Scams

| If you're struggling to get your résumé in tip-top shape, then it might be time to call in some professional help. Before you hire a résumé writer, though, make sure you don't fall victim to a scam instead.

If you do a web search for "résumé writer," you'll come across all kinds of sites, including those for complaints and free links that connect you to malware instead of a helpful person you want to hire. Some of the lowball offers that you see might seem too good to be true — and they often are.

There's no doubt that a good résumé can generate enough interest to help you get an interview. But professional résumé writers can charge as much as $2,000, with no guarantee of results. (In fact, any résumé writer who "guarantees" that his or her work will land you a job is your cue to find another.) Here's how to get the "write" stuff without being wronged:

1. Consider (reputable) do-it-yourself options

If money is an issue, first try getting guidance to help you improve your résumé. In addition to AARP's Work channel, universities sometimes provide free or low-cost résumé writing classes, often hosted by faculty. Online help is available at CareerOneStop.org and some USDA-affiliated county cooperative extension services. Avoid unfamiliar websites that promise résumé writing links or attachments; they could be a front for malware-spreading scammers.

2. Where to find pros

Some (but not all) members of the National Résumé Writers' Association (NRWA) and the Professional Association of Résumé Writers & Career Coaches (PARW/CC) have earned association-provided certification. While those credentials offer some indication of expertise, they aren't foolproof.

When searching websites of résumé writing services, head to the "About Us" page. Better ones will have detailed info about their writers and company. On the other hand, a "résumé mill" typically uses template documents that others will not, says Ruth Pankratz of the NRWA. Also seek recommendations from career consultants, employment agencies or even your previous employer. Of course, you'll want to check reputations with the Better Business Bureau and do an online search on Ripoff Report or other complaint boards.

3. Do an interview

Never hire a résumé writer who relies solely on provided forms you're asked to complete; the good ones take time to interview clients about their experience, qualifications and goals. "It's really best to hire a local résumé writer," says Frank Fox of PARW/CC. "You want to personally meet with that person and know where they are while working for you." An online-only relationship is ripe for scams.