AARP Hearing Center
![Margot James Copeland Margot James Copeland](https://cdn.aarp.net/content/dam/aarpe/en/home/about-aarp/board-of-directors/info-2020/margot-james-copeland/_jcr_content/root/container_main/container_body_main/container_body1/container_body_cf/body_one_callout_one/cfimage.coreimg.50.932.jpeg/content/dam/aarp/about_aarp/leadership/2020/margot-james-copeland-6.jpg)
Margot James Copeland (Governance Committee Chair) serves on the board of Banner Bank and on its Compensation and Human Resources Committee and Credit Risk Committee. She serves on the board of trustees for the Cleveland Clinic and as Chair of Community Relations. She is on the board of the Cleveland Foundation, chair of its Governance Committee and member of its Investment Committee. She is on the board of the Rock and Roll Hall of Fame and co-chair of its Education Committee. She serves on the board of the Cleveland-Cuyahoga County Port Authority. Over nine years at Kent State University, she served as Board Secretary, Chair of Nominating and Governance, and Chair of Academic Excellence and Student Success. She retired as Chair and CEO of the Key Bank Foundation. Previously she was the Chief Diversity Officer of Key Bank, garnering many national and regional awards. She has also served as national president of the Links, Incorporated. She holds a Bachelor of Science degree from Hampton University and a Master of Arts degree from the College of Education at The Ohio State University.