How to Find the Long-Term Care Ombudsman in Every State

Phone numbers, websites for complaints about nursing homes and assisted living

AARP, Updated April 15, 2022

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En español | With more than 200,000 coronavirus deaths in U.S. long-term care facilities and hundreds of thousands more confirmed cases, many families are worried about loved ones in the nursing homes, assisted living communities and other long-term care settings. If you have a concern or complaint about a facility, your state or local long-term care ombudsman may be able to help.

Ombudsman offices advocate for residents of long-term care facilities, and they investigate and work to resolve complaints. They address problems related to residents’ health, safety, welfare and rights. The offices were established by the federal Older Americans Act in all 50 states and the District of Columbia, Puerto Rico and Guam.

Before contacting a long-term care ombudsman, try talking to the nursing home. Learn as much as you can about the situation you want to address and have specific questions ready. If the facility is not responsive, reach out to the ombudsman.

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Puerto Rico

Phone: 787-721-6121 x237

Rhode Island

Rhode Island Long-Term Care Ombudsman website
Phone: 401-785-3340

South Carolina

South Carolina Long-Term Care Ombudsman website
Phone: 800-868-9095

South Dakota

South Dakota Long-Term Care Ombudsman website
Phone: 866-854-5465

Tennessee

Tennessee Long-Term Care Ombudsman website
Phone: 877-236-0013

Texas

Texas Long-Term Care Ombudsman website
Phone: 800-252-2412

Utah

Utah Long-Term Care Ombudsman website
Phone: 801-538-3924

Vermont

Vermont Long Term Care Ombudsman website
Phone: 802-383-2227

Virginia

Virginia Long-Term Care Ombudsman website
Phone: 804-726-6624

Washington

Washington Long-Term Care Ombudsman website
Phone: 800-562-6028

West Virginia

West Virginia Long-Term Care Ombudsman website
Phone: 800-834-0598

Wisconsin

Wisconsin Long-Term Care Ombudsman website
Phone: 800-815-0015

Wyoming

Wyoming Long-Term Care Ombudsman website
Phone: 307-777-2885

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Health & Wellness

LensCrafters

50% off prescription lenses with the purchase of a complete pair and more

Learn More

See more Health & Wellness offers >

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