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Family Dollar Recalls More Than 300 OTC Health Products

Products sold include pain relievers, toothpaste, mouthwash, ointments


spinner image family dollar store front in a strip mall
Bruce VanLoon / Alamy Stock Photo

More than 300 over-the-counter health products were recalled from Family Dollar after they were stored at the wrong temperature before being delivered to stores, the Food and Drug Administration (FDA) announced. ​ ​Among the items are pain relievers, toothpaste, mouthwash, ointments, soaps and cold medications. The full list of products includes brands such as:

  • Advil
  • Alka-Seltzer
  • Bayer
  • Clear Eyes
  • Colgate
  • Crest
  • Fixodent
  • Midol
  • Nyquil
  • Pepto-Bismol
  • Tylenol
  • Vicks​ ​

The recalled items were sold at stores in 23 states between June 1 and Oct. 4. The states are Alabama, Arkansas, Arizona, California, Colorado, Florida, Georgia, Idaho, Kansas, Louisiana, Mississippi, Montana, North Dakota, Nebraska, New Mexico, Nevada, Oklahoma, Oregon, South Dakota, Texas, Utah, Washington and Wyoming.​ ​

Advice to consumers

To date, Family Dollar has not received any complaints or reports of illness related to this recall.​ 

The company has told the affected stores to check their stock and to stop selling the recalled products. Anyone who purchased the affected items may return them to the Family Dollar where they were purchased without a receipt.

Customers with questions may call Family Dollar customer service at 844-636- 7687.  

Last year, more than 40 over-the-counter health products were recalled from Family Dollar for being stored at improper temperatures. ​ ​

Anyone who experiences problems related to these products should contact their health care provider.​ ​

Negative reactions or quality issues resulting from use of recalled items may also be reported to the FDA’s MedWatch adverse event reporting program in the following ways: ​

  • Complete and submit a report online
  • Regular mail or fax: Download the the form for consumers, or call 800-332-1088 to request a reporting form. Complete and return to the address listed on the form, or submit by fax to 800-332-0178. ​​​

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