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Fraud Alert! Tips to Avoid Common Scams That Target Veterans

Outwitting fraudsters who target those who have served


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Greg Reid/Gallery Stock

Scammers are very active these days as more and more of our payments and purchases go digital. And the military community is particularly at risk.

Last year, the Federal Trade Commission found that con artists stole $477 million from veterans, military personnel and their spouses. That was a $63 million increase compared to 2022. According to a 2022 poll by cybersecurity company Aura, 7 in 10 military vets and active-duty servicemembers have been victims.

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With a little knowledge, you can avoid this fate. Here’s what to look out for:

Veterans benefit scams

Scammers know that veterans are eager to get all the VA benefits they’re entitled to, and they use that desire against fraud victims. A scammer may tell you that you’re entitled to new or different benefits. They’ll direct you to call back to start an application and then will solicit personal information.

How to avoid: Be suspicious of unsolicited messages from anyone proposing to help you get VA benefits, especially if the caller seems urgent. Contact the VA via official channels to discuss your benefits.

Mortgage scams

Home buyers and homeowners should be alert to mortgage-related scams. There are a variety of scams in this space. In one example, a scammer might contact you saying they represent the VA or your home loan servicer and offer to help you refinance for a fee. Or a scammer might contact you with an offer for a “VA reverse mortgage,” which does not exist.

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How to avoid: Never send money to anyone offering you a mortgage-related product or service if you did not initiate the process with a trusted provider. Research any unfamiliar products or companies before embarking on mortgage-related activity.

IRS scams

Scam artists play on people’s anxiety about taxes by posing as IRS officials and asking for money. They might contact you by phone, email or text, saying that you owe taxes. They will instruct you to send the money in a particular way, typically with a sense of urgency.

How to avoid: If you receive a voicemail, email, or text from an IRS agent, ignore this message. The IRS will typically only contact you by letter through regular mail. The IRS may occasionally call a taxpayer, but not until they have already sent multiple notices by mail.

Car sales and financing scams

Predatory auto dealers are targeting the military community with illegal practices, including hiding add-ons in purchase agreements (called “payment packing”), using bait-and-switch strategies, and charging junk fees. In 2022, the FTC proposed a rule to crack down on these practices.

How to avoid: Learn all you can about what to expect when buying a car. Before you shop, secure pre-approval for financing from a trusted source like your regular bank. At the dealer, read anything you sign carefully.

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Investment opportunity scams

Scammers try to lure veterans into risky or fraudulent investment schemes with the promise of military-specific discounts or advantages. In one recent example, the FTC sued burger chain BurgerIM, alleging the company got veterans to invest in franchises with false promises of a veterans-only discount.

How to avoid: Be skeptical of any investment idea that is touted as specific to veterans, as a way to get rich quickly or as the source of a “guaranteed” return.

Veteran charities scams

Many people want to help veterans who need a hand. Scammers exploit this charitable feeling by creating fake organizations that steal donors’ money. Bogus charities may have names like “Help the Vets” or “Military Families of America” (both real examples).

How to avoid: Research an organization before you donate by checking their listings on CharityWatch.org and CharityNavigator.org. Refuse any request to make a donation using cash, gift card, wire transfer, or cryptocurrency. Pay with credit card or check so you can cancel payment if needed. 

Bottom line

A little knowledge and wariness go a long way in avoiding scams. Remember that requests for money, pressure to act quickly and assertions that your veteran status gets you special treatment are all red flags. And do check out the AARP Veterans Fraud Center for more information.

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