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Repair Workshops for Residents of Mobile Home Parks

A 2023 AARP Community Challenge project in Fort Collins, Colorado, provides targeted home maintenance training and tips


spinner image Mobile homes, like any home, require regular maintenance and repairs.
Mobile homes, like any home, require regular maintenance and repairs.
Photo courtesy City of Fort Collins

JC Ward, a neighborhood services supervisor for the City of Fort Collins, Colorado, was noticing a trend. 

“A lot of people in our mobile park communities put so much money into lot rent and the home purchase that they don’t have extra money for big repairs or appliance replacement,” she observed. “Or some minor things that weren’t maintained have gotten big.”

Ward’s department helps residents of the city’s mobile home parks.

“We also heard from folks that they don't have tools, or that they’re first-time homeowners,” she adds.

The Project

“I loved the audience responses whenever a contractor shared a tip. The collective oohs and ahhs were people’s reactions to being able to make a difference in their own home. It was the sound of learning.” 

— Taylor Blomquist

spinner image Workshop coordinators Taylor Blomquist, JC Ward and Carol Mahoney display a giveaway caulk gun and tote bag of DIY home repair tools.
Workshop coordinators Taylor Blomquist, JC Ward and Carol Mahoney display a giveaway caulk gun and bag of DIY home repair tools.
Photo courtesy City of Fort Collins

In 2023, the City of Fort Collins received an AARP Community Challenge grant to fund four, single-day, Do-It-Yourself Homeowner Workshops for the residents of three mobile home parks. (Two of the communities are for people age 55-plus, the third has a large Spanish-speaking population.) 

Of the 94 people who attended a workshop, 9 out of 10 were women and 75 percent were age 65 or older. The oldest participant was a 99-year-old woman. All or most of the participants came from demographic categories that identifies them as “vulnerable populations” with “limited access to resources.”

Ward credits the AARP Community Challenge for enabling the team to be creative about, she explains, “how to give people a skillset, and resources, and connections to experts who can say, ‘This is something you can totally do.’ Or ‘This is way outside the scope of what you should be working on. You need to call me.’”

Staff from the city’s Neighborhood Services department recruited home-repair experts, local service providers and contractors to do presentations and training about basic home repairs. City workers led informational sessions about permits and code compliance.

Each workshop attendee received a bag containing household tools and DIY repair gear, including a kneeling pad, caulk, screen-mending kits, smoke detector batteries and plumber’s tape. Take-home educational materials included project sheets, a guide to local resources and a copy of the AARP HomeFit Guide in English or Spanish.

The Obstacles 

spinner image A city staffer demonstrates how to stop water leaks from sinks and shower heads.
A city staffer demonstrates how to stop water leaks from sinks and shower heads.
Photo courtesy City of Fort Collins

A workshop participant shared that she is disabled and has a hard time with tasks involving strength. The can of WD-40 in her goody bag was especially appreciated. “I had never bought a can. And now I’ve used it on hinges all over my place!"

Taylor Blomquist, a mobile home specialist and one of the coordinators on the project, says it wasn’t easy recruiting presenters. 

“I contacted more than 40 contractors and very few had done work in mobile homes, which are unique in the way they are built, unlike a typical stick-built house where it's easier to get parts,” she explains. Another challenge, Ward noticed, was finding contractors willing to work in a mobile home park.

“There's an assumption that the people who live there don't have the money to pay,” Ward observes. “The contractors think the work isn’t high-cost enough to be worth their time. There are also people who oppose some of the work we're doing. They say things that are really discriminatory about, ‘the kind of person’ who lives in a mobile home park.”

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When that happens, Ward says she responds: “‘That’s where my grandmother lives. I'm the kind of person who lives in a mobile home park.’” (Ward spent much of her childhood living with her grandmother.) She adds that misconceptions about mobile home parks are not the realities. 

“Especially in Colorado, you've got mountain views,” says Ward. “The mobile home parks are some of the only facilities that have swimming pools, including for folks who need physical therapy and an ADA-accessible pool. There are a lot of cool amenities, especially in the senior parks, where the residents are active and have walking and gardening clubs. The mobile home parks are much more community-oriented and neighborly than many of our other neighborhoods.”

The Results

1. Persistence Pays: “We were able to create a list of vendors willing to both do the work and spend their Saturdays with us teaching people and answering questions,” says Blomquist. Another benefit came from the project involving staff from several city departments. “For so many folks who work for the city, mobile home park residents are an audience they’ve been wanting to engage with for events, programs and services,” she adds.

2. Education and Empowerment: A workshop goal was to teach needed skills that could serve as confidence-builders. Results from the after-workshop participant survey indicate the goal was accomplished. 

“I loved getting the DIY kit for protecting against wildfire smoke getting into our homes, but I don't have a lot of room to store the box fan,” said a workshop attendee, noting a common challenge for mobile home dwellers. The storage space squeeze is often made tighter in parks that prohibit residents from having outdoor sheds.

Amy, a workshop attendee in her early 50s, says her “eye-opening moment” came when she realized, “I can do something without having to call a plumber! I’m going to save money. I feel more confident in what I can do myself.”

Denise, a widow in her 60s, was feeling intimidated by her mobile home ownership: “We learned about the free home air and energy assessments that are available through Healthy Homes, CARE and Larimer County. They’ve been invaluable to me. They provided window caulking, radon testing, an air purifier and tips for keeping dust levels down. I wouldn’t have known how and where to sign up if I hadn't attended a DIY session.”

Debbie, a former property manager, shared that she's usually comfortable doing hands-on repairs. “I’m used to changing out my own light fixtures and light switches, and I thought I knew all there was to know about HVAC filters. Surprise! I learned more.”

3. Finding Funds: Roof repairs and new trailer-skirts are common home maintenance needs in the parks, and a disrepair violation for either can lead to eviction. Ward's team quickly learned which repair tasks the residents could and couldn’t handle — or shouldn’t handle. Several workshop participants said something along the lines of, “I can replace the shingles, but I cannot get onto the roof myself.” Some of the city’s American Rescue Plan funds were used to provide mini-grants to participants for roof and skirting updates, and many of the contractors who taught the DIY workshops were hired to do the funded repairs. Says Blomquist: “It’s been cool to see the progression from the workshops to the partnerships, and to a repair project that’s happening just down the road.” 

Advice for Replicating the Project 

spinner image Among the workshop giveaways: box fans and air filters. An attendee praised the food table: “The great snacks helped make sure we didn’t have to leave in order to eat.”
Among the workshop giveaways: box fans and air filters. An attendee praised the food table: “The great snacks helped make sure we didn’t have to leave in order to eat.”
Photo courtesy City of Fort Collins

1. Ask First, Act Later: “The best thing we did,” says Ward, “was talk to people before we set up the project to learn what the problems were so we could tailor the presentations to those topics.” 

2. Screen the Vendors: “Make sure the experts you're lining up have experience working on mobile homes,” advises Ward. “We had an energy efficiency person who didn’t. Our residents kept correcting him with comments like, “We need a different kind of evaporative cooler for a mobile home.’” Also, for many vendors, creating a PowerPoint or similar presentation is not in their wheelhouse since they typically don’t do workshops. Blomquist advises: “Make sure the presenters are both comfortable with the topic and talking in front of an audience.” 

3. Know the Message and the Medium: “Our largest mobile home park for older adults has the lowest lot rent and some of our most vulnerable seniors live in the community,” Ward explains. “A lot of them don't have a smartphone. They have little flip phones that don't access the internet. A lot of the ways we traditionally market services and programs just don't work for them. In our follow-up surveys asking how they heard about the workshops, many residents said it was word of mouth.” In the mobile home park where most of the residents speak Spanish, Ward understood that “they’re not going to the city’s web page for information or looking at emails, but they’re very active on WhatsApp. We received permission for one of our employees who works with that community to post a message. That’s how a lot of word spread there.” 

4. Inject Fun! “Do as much as you can to incentivize,” says Ward. “The goodie bag was wildly popular. We even we played The Price Is Right music in between presentations and just made up silly little games to help give away additional prizes and keep everyone’s energy up during the event.”

5. Be Able to Pivot: One plan for the city’s AARP Community Challenge grant was to create a neighborhood-only publication to promote businesses run by the mobile home park’s residents. But when Ward and others met with residents, the business operators said they didn’t want to be in a directory. That’s when the department pivoted to providing educational DIY workshops and related assistance. Says Ward: “With mobile home park work, we don’t know what we don’t know until residents trust us enough to share about their circumstances.”

6. Help People Network: “The workshop was a chance to spend time with neighbors," said Debbie. "We exchanged phone numbers for handymen and other contractors. We talked about being a mobile home owner. We shared contact information with each other for future questions or even just socializing!”

“We've gotten some really fun stories about parties organized around helping drain a water heater," says Ward. "People liked the workshops so much they want to party with us again,” she jokes. “They want to do a power tool rodeo. Plumbing has been an issue with these parks for years, so that’s the next one. But I'm stoked to learn more about the power tool rodeo."

Editor's note: A 2024 AARP Community Challenge grant will be helping the city host plumbing and power tool workshops for mobile home residents. 

Page published October 2024  | Reporting by Amy Lennard Goehner

    Larimer County is in the Network

    Fort Collins is a city in Larimer County, which joined the AARP Network of Age-Friendly States and Communities in 2016. 

    Partnership for Age Friendly Communities, the City of Fort Collins, Larimer County, and Neighbor to Neighbor collaborated on a resource booklet for mobile home park residents. Printed copies were delivered to the parks. A  digital edition can be found on the partnership’s website in both English and Spanish. 

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