How to Notify AARP About a Deceased Member

Three Ways to Update a Deceased Member’s AARP Account:

Submit a Quick Online Form

You may submit an account update request for the AARP membership account of your deceased loved one. Simply click on the button below to complete the online form. Once the form is submitted, a specialist will take care of processing the updates and send a confirmation email with details and helpful information. 

Submit an Online Form

Give Us a Call

You can call us toll-free at 1-888-980-9483 and talk with a friendly specialist who’s ready to help. The Member Relationship Associate who answers can quickly cancel or transfer the account of a deceased loved one.

What Happens to the Account?

If there is a spouse or partner listed on the account, we’ll automatically transfer the membership to his or her name. If you contact us to simply cancel the account of the member who died, we will only use your contact information once to send you a confirmation of your request. We will not use this information for future mailings from AARP or from any of our providers.

We will also notify our member benefit providers (those businesses that offer products and services to our members) that the account has been canceled or transferred. Please know it may take up to 6 weeks to transfer the account or up to 12 weeks to fully update all systems related to account cancellation. We apologize for any mail you may receive from us in the meantime that’s related to the membership.

What About Other AARP Insurance and Benefit Programs?

If your loved one was enrolled in an insurance program or other service from one of our trusted providers, please contact these providers directly to inform them of your loss so they can cancel or transfer the account.

AARP’s privacy policy does not allow us to disclose whether the deceased member was enrolled in one or more of these programs. For your convenience, the most popular service providers are listed below. Additional provider contact information can be found on our website.