Class Assistant

Program: Senior Planet

The class assistant helps Senior Planet trainers lead a formal course on technology for Senior Planet class participants. Trainers serve as primary instructors while the class assistant helps students who fall behind the pace of the class to get back on track. You may also be asked to assist with tracking attendance, reach out to students who are absent, or manage equipment distribution in the class. Classes generally meet twice a week for 10 weeks and attendance in each class is crucial. This volunteer position is ideal for someone with tutoring or teaching experience who is relatively comfortable with the most used technology products.

Requirements:

• Great communications skills
• Collaborative nature
• Strong technology skills
• Great customer service skills

Time/Frequency:

• Approximately 2-5 hours per day
• Frequency varies per location

Data Manager

Program: Driver Safety

(Volunteer From Home)

Use your organizational and administrative skills to help AARP keep our Driver Safety records up to date. You will be responsible for inputting and maintaining the state’s electronic volunteer records within AARP’s volunteer database, and creating and exporting dashboard reports to support volunteer leaders.

Requirements:

• Be comfortable with technology
• Must complete 4 hours of provided online training
• Attend monthly virtual meetings with National Office staff

Time/Frequency:

• Approximately 2 - 4 hours a week
• Varies according to activities and availability

Front Desk Receptionist/Greeter

Program: Senior Planet

The front desk receptionist is responsible for answering the center phone, answering emails, and keeping track of all individuals who walk through the center doors. The receptionist is also responsible for providing a warm and welcoming environment and  helping new people fill out a participant form. You may also be asked to assist with filing and giving tours of the center. This volunteer position is ideal for someone who is detail oriented and who is relatively comfortable using the Internet.

Requirements:

• Great communications skills
• Experience with Microsoft Office
• Great customer service skills

Time/Frequency:

• Approximately 2-5 hours per day
• Frequency varies per location

Tech Talk Host

Program: Senior Planet

The tech talk host leads a 20 to 30-minute one-on-one conversation related to technology with visiting members at the Senior Planet Center. In this role, you assist a member to accomplish a technology-related goal for the session based on their existing knowledge and our tech talk guidelines. The ability to manage expectations and redirect members to other technology-related resources is critical as tech talks are not meant to be prolonged tutoring sessions or computer repair consults. This volunteer position is ideal for someone who is relatively comfortable with the most common technology products and skilled at communicating about them in a cogent manner.

Requirements:

• Great communications skills
• Strong technology skills
• Great customer service skills

Time/Frequency:

• Approximately 2-5 hours per day
• Frequency varies per location

Technology Adviser

Program: Driver Safety

(Volunteer From Home)

If you’re comfortable with technology and like to share your knowledge with others, our Driver Safety Program needs you. Help fellow volunteers successfully use our online Driver Safety system, navigate the AARP Volunteer Portal, and provide troubleshooting and support to ensure the program runs smoothly for participants.

2 - Requirements:

• Possess strong technology skills (hardware and software)
• Must attend 4 hours of provided training

Time/Frequency:

• Approximately 2 - 4 hours a week
• Varies according to activities and availability