AARP Hearing Center
 There are nearly 30 million Americans with hearing loss, a condition that has been related to social isolation, loss of income and onset of dementia. But two-thirds or more of adults over 50 who might benefit from hearing aids don't use them. Why? One reason may be sticker shock. The average price of a single hearing aid is $2,300, according to a 2015 report from the President's Council of Advisors on Science and Technology. And most people need two. In a recent study, Consumer Reports noted that where the wholesale price of the aids could be verified, the average retail markup was a hefty 117 percent.
So why are hearing aids so expensive? A June 2016 report from the National Academies of Sciences, Engineering, and Medicine (NASEM), "Hearing Health Care for Adults: Priorities for Improving Access and Affordability," suggested at least two reasons: lack of consumer choice and lack of transparency.
"One reason the prices remain high is that a fairly small group of companies controls the market," says Dan G. Blazer, the J.P. Gibbons professor of psychiatry emeritus at Duke University Medical Center in Durham, N.C., who chaired the NASEM committee. Six global manufacturers control 90 percent of the market. Consumer choice is also limited because hearing aid providers typically contract with only two or three selected manufacturers, says Carole Rogin, president of the Hearing Industries Association (HIA). Not all models are available at all dispensers. "This is problematic," says Blazer.
Another problem, he adds, is lack of transparency, "including transparency of the cost of production of hearing aids compared to the cost to distributors." Many hearing care professionals bundle all their costs into the final retail price. This includes not only manufacturer's costs like materials and research and development, but also the expenses incurred by the provider: rent, salaries, training, licenses, diagnostic machines, marketing and ongoing patient support. Blazer and others recommend that pricing be unbundled, so consumers know what they are really paying for and can make choices.
When buying a car, for example, the consumer not only can choose between a Lexus and a Chevrolet, but also decide on particular features, such as wire wheels or gold trim. Patrick Freuler, chief executive of Audicus, an online company that partners with a German manufacturer to sell private-label hearing aids, makes the point that consumers are not being offered the low-cost choices, but are being presented with only luxury devices.
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