When Clutter Becomes Chaos: Elder Hoarding

If you’re asking whether a situation you’re living in or have seen in another’s home is hoarding, you already have your answer. And now’s the time to act. The first step is to assess the person or people whose living conditions are affected. If you are the one hoarding, do you know the reason why? If you’re observing hoarding in another, find out if they are they aware of the problem and open to help. Approach this with respect and compassion. Shaming or blaming ourselves or another never helps, no matter the circumstances.

The root cause

A person can begin hoarding because of that “rainy day” mentality or due to financial instability, depression or anxiety, addiction, or mental or physical limitations that prevent them from the keep and care of the home. Cognitive decline or dementia can prevent a person from managing their household the way they once did. But whatever the cause, getting help is crucial for the safety and quality of life of the people living in a hoarding house.

A physical or mental health assessment can help get to the root of the situation, so make appointments with a licensed mental health professional and a primary care doctor. A combination of therapy and medical treatment can improve the hoarder’s well-being.  

If possible, endeavor to clean up the property to mitigate health risks and the home’s deterioration, but do this only with the household’s participation or the proper legal authority. No surprise cleanouts! Hire a service (there are companies that specifically handle hoarding homes if the problem is above an average housecleaner’s scope) or enlist the assistance of able loved ones. Understand that a one-time clean isn’t a long-term solution. Often once a house has been cleaned, the situation will devolve and then become chaos again in short order.

The sustaining plan is part of a holistic collaborative effort. Specialized support is required to meaningfully help a hoarding household. A geriatric care manager or in-home companions can be hired; regular housekeeping services can be employed to tidy and do deeper cleans; the family can create a family contract to divide up tasks among relatives and loved ones who can chip in; and family, friends or neighbors can provide shopping assistance and regular check-ins to stave off over-purchasing and disorder.

Legal intervention

If it’s not possible to make headway with the mess, if the living conditions are severely dangerous, or if the residents of a hoarding house can’t or won’t accept help, more social and legal intervention may be required.

If you are caregiving for someone who created legal documents for their life-care planning, first reread those documents to see what they empower you to do and discuss them with the lawyer who prepared them. You may be able to step up your level of participation without involving the courts or government agencies.

Absent that, you may need to involve the authorities or court system to get the hoarder the help that’s needed. For example, a call to Adult Protective Services or the area’s senior services officer can prompt a social worker wellness check. If the conditions or behavior is life-threatening, contact emergency services without delay.

Alternative dispute procedures like eldercaring coordination or elder mediation may rally the troops to get a low-functioning older adult’s needs met. If a person has become incapable of managing their affairs to the point that they are creating imminent danger to themselves or others, asking a court to be their guardian may be the next step. A legal guardian can make decisions on behalf of the incapacitated person and act in their best interests.

Ultimately, hoarding and its associated physical, mental, financial and emotional limitations may mean that aging in place or living independently is no longer a viable choice. A move to another space may be the next logical step. A change of residence, coupled with medical and social support and intervention, can drastically improve the life of a person who can no longer manage on their own.

Amanda Singleton is a recipient of CareGiving.com's national Caregiving Visionary Award and serves caregivers across their life span through her law practice. Follow her on Twitter and Facebook.