Fraud & Consumer Protection

Consumer protection requires identifying susceptibilities to fraud and educating individuals, businesses, and policy makers about their role in addressing these issues while maintaining the dignity and well-being of older consumers.

Latest Reports

Elder Financial Exploitation: Caregivers Are Victims, Too

Victims of elder financial exploitation often include those who know and care for the victimized person, such as friends, neighbors, and family members.

Date: June 28, 2024

How Banks and Credit Unions Can Better Serve and Protect People 50-Plus

The insights gleaned from this research provide focus areas and priorities for financial institutions to cater to the diverse needs of consumers, regardless of age, thus fostering trust and resilience against financial exploitation.

Date: June 13, 2024

The Fraud Crisis in America and Its Impact on Consumers

AARP research underscores the need to expand messaging about fraud prevention and highlight its economic, emotional, and health impacts.

Date: May 8, 2024

Fighting Financial Exploitation on Person-to-Person Payment Platforms: What Consumers Want

While use of these Person-to-Person (P2P) payment services has continued to grow, financial exploitation perpetrated on P2P platforms has also been on the rise.

Date: February 8, 2024