AARP Hearing Center
AARP members tend to be a pretty opinionated bunch, and you have not been shy about telling us when we have room for improvement. In fact, in an average month we hear directly from 280,781 of you! And we've been listening. As a result, we've made an array of changes we think you'll like.
"All of these improvements are designed to give members a more efficient and personalized experience with AARP,” says CEO Jo Ann Jenkins. “And there are plenty more on the way."
Less Mail With Automatic Renewal
Topping the list is less mail, both in your email inbox and your actual mailbox. We are working to reduce the number of renewal notices we send. We've also made it possible to renew automatically, which means no renewal reminders at all. Automatic renewal keeps your membership active unless you decide to cancel. Millions of members have signed up for it and seem pretty satisfied..
Easy Pay
We've also made it easier to pay for memberships. We now offer Google Pay and Apple Pay options, in addition to PayPal, online check and credit card, for those joining or renewing online. Simple and quick.
Order Tracking
Sometimes members ask, “Where is my AARP card?” or “When is my membership gift arriving?” This spring we launched an online Order Tracker, which allows members to see the status of an AARP card, welcome kit and any special gifts. In the future you will be able to sign up for alerts as well.
