AARP Hearing Center
Leadership — We believe that leadership is about consistently thinking and acting differently to solve today’s challenges and to make a difference. Leaders who commit to personal and organizational evolution create the most effective foundation for sustainable results. To that end, we offer leadership development resources to our state REA associations to strengthen and grow themselves and their leaders, through group and virtual training, individual coaching and tools to help them take action immediately.
Engaging Younger Members Toolkit
To help REAs explore ways to create more inspiring experiences that appeal to younger members and volunteers ages 50 to 64, we have developed a Younger Members Toolkit.
We know that this younger population seeks a community and membership experience that provides for more conversation and participation than what we have traditionally offered. Additionally, younger generations are looking for places where they feel special and valued. And they demand a higher level of participation than their 65-plus counterparts.
This NRTA toolkit provides REAs with a framework to create better ways to meet the needs of younger age groups. The recommended framework breaks a member experience down into its essential parts: setting, tone, action and roles, or STAR.
Each element of the toolkit is available below:
- Setting Tool: This is all about creating a setting that younger members find innovative and appealing.
- Setting Checklist 1 and 2: Finding the right venue and layout.
- Tone Tool: This is all about the mood and energy of your member experience.
- Tone Checklist: Everything from lighting and decor to food and attire can affect the member experience.
- Action Tool: This is all about the substance of your member experience.
- Action Checklist: Four stages to create a great member experience.
- Roles Tool: This is all about who is doing what to implement the best member experience.
- Roles Checklist: Three roles for those involved with events, and what to do.
- Toolkit for Younger Members: This is an introduction to the spectrum of younger members retired educators might come into contact with, and suggestions on how to engage each one.