AARP Hearing Center
Kathy Stokes, Director of Fraud Prevention, Fraud Watch Network
Kathy Stokes is a nationally recognized leader in the fraud arena. As Director of Fraud Prevention Programs with the AARP Fraud Watch Network, Kathy leads AARP’s social mission work to educate older adults on the risks that fraud represents to their financial security. Since 2019, she and her team have expanded AARP’s leadership in this space, by mounting a national campaign to change the narrative on how we talk about fraud victims and guiding an effort to fundamentally transform how our country addresses fraud. Kathy currently serves on the advisory council to the Board of the International Association of Financial Crimes Investigators and on the advisory council to the Senior Issues Committee of the North American Securities Administrators Association. Kathy also serves on a Federal Reserve Working Group on Scam Information Sharing.
Amy Nofziger, Director of Victim Support, Fraud Watch Network
Amy Nofziger is the director of fraud victim support with AARP, a role she has held for nearly two decades. She leads a team of fraud specialists and dozens of volunteers who help victims of fraud though the AARP Fraud Watch Network Helpline. Her experience includes a term on Colorado's Elder Abuse Task Force, during which the state passed a mandatory elder abuse reporting law. Due to her experience and expertise, she receives frequent public speaking invitations and has presented across the country and on television to consumers and professionals on consumer fraud. Amy is a Certified Fraud Examiner.
Doug Shadel, External Speaker, Fraud Watch Network
Doug Shadel, external speaker for the AARP Fraud Watch Network, is the former State Director for AARP Washington. As a former fraud investigator and lead researcher for AARP’s Fraud Watch Network, Shadel has authored numerous articles, academic studies, and books about how scammers conduct their operations and who is most likely to become a victim. He has served as an expert witness in criminal fraud trials for the U.S. Department of Justice, testified before Congress on the rise of fraud in the U.S., and writes a regular column for AARP the Magazine.
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