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Uh-Oh, I Dropped My Smartphone Down a Sewer Grate. What Now?

Avoid the rice. But with patience, you can resuscitate a dripping wet device


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Photo Collage: AARP; (Source: Getty Images)

I inadvertently dropped my smartphone in a pool of dirty water, and now it won’t turn on. I’ve been told submerging the phone in a sack of rice might work. Will it?

Placing a soaked phone in a bag of uncooked rice is familiar advice.

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It also happens to be wrong. Yet this falsehood prevails.

Halfway through a recent vacation to Ireland, clumsy me dropped my iPhone 15 Pro Max down a Dublin sewer grate while taking a picture. Don’t ask.

The life of my sure-to-be-lost-forever handset, which starts at $1,200, flashed before my eyes. Before I could even contemplate the hassle of having to replace the phone while in Europe, a stranger watching this play out approached.

He lifted the grate, reached in and pulled the phone from the sludge. It was filthy but still turned on.

The man made it clear his sacrifice wasn’t an act of benevolence but rather came at a price. Ever, um, grateful, I happily slipped him a few euros. Before we split, he told me what he’d do if he were me: Place the phone in rice, the theory being it would absorb all the moisture.

Presumably, the guy hasn’t seen the support article Apple posted online this year. The iPhone maker explicitly said not to put a liquid-infused phone in a bag of rice because it “could allow small particles of rice to damage your iPhone.”

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Water resistance helps to a point

As with many premium smartphones, including most Samsung Galaxy models and Google’s latest Pixels, my iPhone is dust-, splash- and water-resistant. So it had an excellent chance of surviving a dunking.

It carries an international standard IP68 rating; the IP stands for ingress protection. Apple says the rating means the device can withstand maximum depth of 6 meters — 19 feet, 8¼ inches for those of us who need the conversion from metric to imperial — for up to 30 minutes. Other manufacturers cite different tolerances for IP68.

But water-resistant isn’t the same as waterproof, and liquid in a phone still can cause considerable damage. Moreover, Apple says water resistance is not a permanent condition and can decrease with normal wear.

Samsung also warns of damage from liquids, especially the salinities or impurities in drinks, seawater or a swimming pool’s chlorinated water.

If not rice, what will dry out a phone?

First, turn off a waterlogged phone immediately and refrain from plugging in a charger, lest you corrode or permanently damage pins, cables, connectors and device innards.

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If you have an older phone or one of the few Androids where the battery can be removed, take it out. iPhones never had removable batteries.

Strip it bare. Remove a wet case, SIM card, memory card and any attached accessories. Use a dry cloth or towel to eliminate as much moisture as you can, and pay attention to obvious places where water can enter, including the charging port and, for models that still have it, the headphone jack.

Be extra careful when removing debris.

Don’t poke. Apple instructs people not to insert a cotton swab, paper towel or other foreign object into the Lightning or USB-C connector, depending on which iPhone you have. Samsung contradicts Apple by saying you can use a cotton bud to reduce moisture.

Both companies recommend air-drying a drenched device rather than using compressed air or an external heat source such as a hair dryer, which can cause further damage. Running a regular fan might help under certain circumstances.

Be patient. You’re advised to gently tap or shake the phone with the connector or port facing down to remove excess liquid. Then just wait — for at least 30 minutes if not several hours.

High humidity can trigger moisture alerts

Sometimes excess moisture is detected in a device you haven’t fumbled into a puddle, exposed to a torrential downpour or spilled drinks on. The phone may be sensitive to high humidity.

On some Galaxy devices, a water droplet indicator appears. iPhones serve up a liquid detection alert when you plug in a Lightning or USB-C cable or accessory.

If you see such warnings, disconnect the cables and accessories immediately. Charging is automatically disabled until the phone dries out.

In an emergency when you feel compelled to charge an iPhone despite warnings, pull the cable out and reinsert it. You may have an option to override the warning.

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If the droplet indicator doesn’t go away on a Galaxy, insert a different cable to see if the old one triggered the warning. That can happen on an iPhone, too. If a new cord doesn’t work, try disabling the cache inside the Galaxy’s settings.

If none of these options pan out, bring the phone in for service.

A workaround: Wireless charging avoids ports and cables

If your phone is capable of wireless charging, dry it off and place it on a certified wireless charging pad. Wireless charging came to iPhones in 2017, a few years after the feature appeared on certain Androids.

During my Dublin fiasco, I knew better than to immediately charge my iPhone by inserting a USB-C cable when I got back to my hotel. I did plunk it onto a wireless Apple MagSafe charger and was relieved it started charging. Be aware that your device may heat up slightly during wireless charging, more than it would when it’s plugged in, because of the way charging takes place.

Then come morning, when I finally inserted a USB-C cable into the phone, I knew that I had dodged a bullet.

Bonus tip: Dry a wet device with silica packets

Many of us toss the silica gel packets that are frequently packaged with backpacks, medications, shoes and other stuff you buy. You may want to collect them instead or even buy them in bulk.

Think of it as recycling. These desiccant sugar-sized packs can suck the moisture out of a phone that fell into a toilet, tub or puddle.

Seal the packets in an airtight jar or container until you need them. Then, when your phone gets wet, dump it into the container with the undamaged packets, seal the container again, and wait a couple of days.

Remember to heed the do-not-eat warnings on the packets, and keep them away from kids and pets.

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